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Bedford Police Implement Program that Directs All Wireless 911 Calls to Department’s Dispatch Center

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Bedford Police Department
Robert Bongiorno, Chief of Police
2 Mudge Way
Bedford, MA 01730

For Immediate Release

Monday, May 14, 2018

Contact: John Guilfoil
Phone: 617-993-0003
Email: john@jgpr.net

Bedford Police Implement Program that Directs All Wireless 911 Calls to Department’s Dispatch Center

 

BEDFORD — Chief Robert Bongiorno is pleased to announce the Bedford Police Department has implemented a more modern system that will direct all wireless 911 calls dialed in town directly to the department’s dispatch center.

This week, Bedford Police transitioned to the State 911 Department’s Wireless Direct program — a new system that will shorten public safety response times during emergencies.

Bedford Police will now receive all Verizon, AT&T, T-Mobile and Sprint 911 calls originating from cell phones geographically located in Bedford. Prior to this change, calls from mobile phones first went through a regional call center. The change reduces the amount of time it takes to initiate a police, fire or emergency medical response while only slightly increasing the department’s daily call volume.

“Research shows that decreasing the number of call transfers allows us to arrive at the scene of emergencies faster,” said Bedford Police Department Lead
Emergency Communications Officer Jeffrey Vinciulla. “The seconds we save by using the new Wireless Direct program will make an impact on all who call 911, especially those facing life-threatening situations.”

The Bedford Police Department is one of just a handful of police departments in the state to have made the switch to the wireless direct program. It will prove to be invaluable to keeping the community safe from its start.

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Burlington Police Department Transitions to 911 Wireless Direct

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Burlington Police Department
Michael R. Kent
Chief of Police
45 Center Street
Burlington, MA 01803
www.bpd.org

For Immediate Release

Tuesday, Jan. 23, 2018

Media Contact: John Guilfoil
Phone: 617-993-0003
Email: john@jgpr.net

Burlington Police Department Transitions to 911 Wireless Direct

BURLINGTON — Chief Michael Kent is pleased to report that the Burlington Police Department has transitioned to a more modern 911 dispatch system that will shorten response times during emergencies.

By transitioning to the Massachusetts 911 Department’s Wireless Direct program, the Burlington Police Department’s Emergency Operations Center now receives all 911 calls originating from cell phones in Burlington, rather than having them first go through a state police dispatch center.

Verizon, AT&T, T-Mobile and Sprint are all now actively directing their customers’ 911 calls to the Burlington Police Department’s dispatch center, reducing the amount of time it takes to initiate a police, fire or emergency medical response while only slightly increasing the department’s daily call volume.

Since implementing Wireless Direct, Burlington Police have received approximately a dozen more calls per day.

“Seconds count in emergency situations, and this system enables us to get people the help they need as quickly as possible and we believe that any increase in call volume is offset by the benefits of getting these calls directly, ” Chief Kent said. “We want to provide the best service that we can to everyone in our community, and enhancing our response time on every call — especially critical ones — will help save lives.”

The Burlington Police Department is one of only 15 agencies statewide that transitioned to the Wireless Direct program last month.

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Gloucester Fire Department To Host 9/11 Remembrance Ceremony on 16th Anniversary of Terror Attacks

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Gloucester Fire Department
Eric Smith, Fire Chief
8 School St.
Gloucester, MA 01930

For Immediate Release

Tuesday, Aug. 15, 2017

Contact: John Guilfoil
Phone: 617-993-0003
Email: john@jgpr.net

 

Gloucester Fire Department To Host 9/11 Remembrance Ceremony on 16th Anniversary of Terror Attacks

GLOUCESTER — Fire Chief Eric Smith and Mayor Sefatia Romeo Theken report that the Gloucester Fire Department and the City of Gloucester will conduct a 9/11 Remembrance Ceremony to mark 16 years since the September 11, 2011 terrorist attacks.

Gloucester Firefighters and public safety and military personnel will conduct an observance ceremony to honor all those lost and those lost in the ongoing Global War on Terrorism.

Immediately following the ceremony, a gathering for the community will be held in the Kyrouz Auditorium located in Gloucester City Hall. Refreshments will be provided with a display honoring 9/11 victims.

“We will stand together across first responding teams, elected officials, volunteers and all people within our community to pay respects for the thousands of lives who were tragically lost that infamous day,” said Mayor Sefatia Romeo Theken. “We may feel angry, or upset, or sad, but Gloucester always comes together to support each other, and today’s ceremonies will remind us all that love must always guide us forward.”

All are invited and encouraged to attend to observe this solemn occasion.

“No matter how many years pass, it is important to keep those lost on 9/11 in our thoughts and continue to honor their memory,” Chief Smith said. “We are proud to be a part of this remembrance ceremony and are looking forward to honoring our fallen brothers.”

WHEN:

Monday, Sept. 11

9:45 a.m. to 10:05 a.m. (Remembrance Ceremony)

10:10 a.m. to noon (Gathering following ceremony)

WHERE:

Gloucester Fire Department, 8 School St. (9/11 Remembrance Ceremony)

Kyrouz Auditorium, 9 Dave Ave. (Gathering following ceremony)

 

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UPDATE: Missing Newburyport Man Found in Virginia

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Newburyport Police Department
Mark Murray, City Marshal
4 Green St.
Newburyport, MA 01950

For Immediate Release

Monday, Feb. 27, 2017

Media Contact: John Guilfoil
Phone: 617-993-0003
Email: john@jgpr.net

UPDATE: Missing Newburyport Man Found in Virginia

NEWBURYPORT — City Marshal Mark Murray and the Newburyport Police Department report that STEVEN ST CYR, a Newburyport man who had been missing since Tuesday, Feb. 21, has been found in Virginia.

ST CYR was located this morning in Amherst County, Va. by a search party composed of law enforcement officials from local agencies. He was unharmed, and police do not suspect foul play. He was transported to a local hospital for medical evaluation.

Newburyport Police have notified ST CYR’s family.

The Newburyport Police Department would like to thank the Virginia State Policies, municipal agencies, and everyone involved in the search effort.

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